QMC getting error and stopped working, can't convert a file

blueblursonic
Posts: 1
Joined: 01 Apr 2010, 06:15

QMC getting error and stopped working, can't convert a file

Postby blueblursonic » 01 Apr 2010, 06:20

Hello, I am running Windows Vista 64-bit and using QMC Next Generation HD (I was using normal version but was also getting same error).

I am trying to convert an .MP4 file from my Flip HD camcorder to an .avi file so that I can edit it in SonyVegas, howevery everytime I begin the conversion process, I always get this error after 2-3 minutes of convertion:
"Quick Media Converter Next Generation HD has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I used to be able to use the program just fine and this problem did not start until about 3 weeks ago. I simply can't fully convert a file without the program closing, is this a known issue and are there any fixes?
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Team Cocoon
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Posts: 1301
Joined: 24 Sep 2007, 20:01

Re: QMC getting error and stopped working, can't convert a file

Postby Team Cocoon » 01 Apr 2010, 15:57

Hello and welcome,

The problem may just come from that one file it might be corrupted can you send us information on the input file as well please .

Also do not forget in 64 Bits to run QMC in compatibility mode .
Do you have the latestet version installed ? if yes which one ? downloaded from our website ?

Have a nice day
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