QMC 4.5 Install incomplete on XP

[Don Grant]

Hi,

After having success with QMC on my laptop (Vista Home) at home I have tried to install QMC 4.5 on my work computer (XP SP3) without success. After reading through the forum I have turned off NOD32 virus software, created a folder in Applications Date, run as administrator, and other things that might have been related in the posts. What happens: the install starts, showing a small window in the middle of the screen indicating the unpacking of the file. This is followed by that window going away with a few seconds of the activity "hour glass" and then nothing. I check processes and find the computer is in idle and nothing running in the background. Where did it go? Should I try installing a previous version of QMC?

Your thoughts?
Don

[Cocoon-Dev]

Hello,

you cannot lauch QMC?
CAn you give more informations about the error mesage?

Thank you.

[Don Grant]

Hi,

To be more clear. I am not able to install QMC on my XP. When I execute the install icon it does not install the program and acts as explained in my original post. I did download thai file from the Cocoon web site.

Thanks,
Don

[Cocoon-Dev]

Hello,

check your computer.
We have tried on two XP SP3 without problem.

Check the install log or application in the event viewer from Microsoft.

Have a nice day.

[Cocoon-Dev]

Hello,
welcome on the forum.
Begin perhaps with the tutorials on the website for you help.
You can find the log in the help menu.

Have a nice day.

[alvinnsk]

same problem here... trying to install but nothing happen... I'm using XP as well.

[Cocoon-Dev]

Hello,
you can run QMC or not ?
What is the message ?

Thanks

[alvinnsk]

Like I mentioned... same situation with the 1st message posted here...

"What happens: the install starts, showing a small window in the middle of the screen indicating the unpacking of the file. This is followed by that window going away with a few seconds of the activity "hour glass" and then nothing."

So, the answer is cannot run QMC yet and no extra message...

[Cocoon-Dev]

Hello,
what is the name-version of your antivirus ?
For example : with avast, the antivirus try to isolate the packaging of file in a virtual zone and the setup don't find the files to begin the installation.
In this case, you must disable this option.

You can also disable your antivirus before installation of QMC and try again to install. .
The packaging is tested without virus.

[alvinnsk]

I'm using Avira antivirus... Even disabled, it still doesn't work.

Seems the subject is created on Mar 2011, this issue hasn't really been solved yet.

[Cocoon-Dev]

Hello,
connect you with filezilla on the following address :
Address : cocoonsoftware.com
Login : tempo
Pswd : tempo

This link is available only 48 hours !!!

copy and paste the folder in your computer in your diretory folder "program files" and try to run QMC.

Have a nice day.

[alvinnsk]

my apologies, never login on last few days. link expired.

[Cocoon-Dev]

Hello,
it' easy so.
these links are permanent.
Here is the link where to download the version of FFmpeg compatible with the new version:
Version 32 bits
http://www.cocoonsoftware.com/download/4505/x32/Std.rar
Version 64 bits
http://www.cocoonsoftware.com/download/4505/x64/Std.rar

Have a niced ay.