4.0.0.20 constantly crashes while in use

[heldmyw]

Problem signature:
Problem Event Name: APPCRASH
Constant crashes.... Can't even get through small files. Converting .avi to flash.

Application Name: QMC.exe
Application Version: 4.0.0.20
Application Timestamp: 49a409f1
Fault Module Name: MSVCRT.dll
Fault Module Version: 7.0.6000.16386
Fault Module Timestamp: 4549bd61
Exception Code: c0000005
Exception Offset: 0000a2af
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

[Team Cocoon]

Hello and welcome ,

Thanks for your report ,

Please let us know about your operating system , your qmc version and where you downloaded it as well as all other relevant information you think would be of use for us to help you .

Thank you for your collaboration ,

Have a nice day

[heldmyw]

I am using the VISTA home version, downloaded the QMC 4.0.0.20 software from Cnet, and had no trouble with installation.

Converting .avi to flash or .wmv results in an attempt by QMC to do the conversion, but ends in an appcrash with the error message as posted above.

Repeatedly!

I will be happy to test and report any suggestions you may have.

Thanks for your support!

[Team Cocoon]

Hello and welcome ,

What is your OS Vista 32 or 64 Bits ?

Have you installed it with full administrative rights ?

Have a nice day

[Cocoon-Dev]

Hello,

update your computer, we can read on the forum differents post on this topic.
Make a search on MSVCRT.dll and you can find you answer and solution.


Have a nice day.