Search found 11 matches

by hungaristan
02 Dec 2009, 02:45
Forum: Unusual Problems and issues
Topic: v4 crash on startup
Replies: 14
Views: 14687

Re: v4 crash on startup

Try to look for player in the uninstall pannel , it is a bug we have to fix but player means QMC . I have already discussed this matter with Gilles and it is to be corrected in a future version. There's no such entry under the Add/Remove Programs menu in the Control Panel. I have no idea what's goi...
by hungaristan
30 Nov 2009, 10:58
Forum: Unusual Problems and issues
Topic: v4 crash on startup
Replies: 14
Views: 14687

Re: v4 crash on startup

Hello, you can download this release for test purpose only. In first : Don't distribute this version. Thank you. It's only for a limited numbers of users. This version is a beta test version and is disabled after 30 days. Download on the following link the test version 4.0.0.2 : http://www.cocoonso...
by hungaristan
25 Nov 2009, 11:17
Forum: Unusual Problems and issues
Topic: v4 crash on startup
Replies: 14
Views: 14687

Re: v4 crash on startup

Hello, QMC is a stand alone application and can't shared. If you try to share with more than one computer, it is not working. You can open only one sessions par computer. Have a nice day. This has nothing to do with opening multiple sessions or running the same application from multiple computers. ...
by hungaristan
21 Nov 2009, 11:03
Forum: Unusual Problems and issues
Topic: Problem running ver 4.0.0
Replies: 33
Views: 33795

Re: Problem running ver 4.0.0

Hello, reload the software on the website. http://www.cocoonsoftware.com/download/Install-Hd-4-0-0-0.zip Now check if your zone alarm is well disable or down. Reinstall. I tried this before. I disabled ZA and all other security software: antivirus, browser and spyware protection and put the compute...
by hungaristan
21 Nov 2009, 03:29
Forum: Unusual Problems and issues
Topic: Problem running ver 4.0.0
Replies: 33
Views: 33795

Re: Problem running ver 4.0.0

Hello, PLease send me the error.log without this , we cant help you. The error.log was already pasted into three of my earlier posts (see some of them above, but here's the fourth copy if this helps: Dump de l'erreur du module <WD140COM.DLL> <14.00Ej>. - Appel WL : Traitement de <Procedures globale...
by hungaristan
21 Nov 2009, 03:15
Forum: Unusual Problems and issues
Topic: v4 crash on startup
Replies: 14
Views: 14687

Re: v4 crash on startup

Hello , For this version of QMC unlike in QMC 380 Beta we have placed a security feature to avoid piracy, I will not go into details but very likely you know what I refer to. No, I don't. The application you are trying to install has probably been created with a virtual directory to make it portabl...
by hungaristan
19 Nov 2009, 12:48
Forum: Unusual Problems and issues
Topic: Problem running ver 4.0.0
Replies: 33
Views: 33795

Re: Problem running ver 4.0.0

... It might have a significance that the Install-Hd-4-0-0-0.EXE file properties window says "This file came from another computer and might be blocked to help protect this computer" and there's an Unblock button next to this. The v3.6.5 INSTALL.EXE doesn't show this message, although it w...
by hungaristan
19 Nov 2009, 12:36
Forum: Unusual Problems and issues
Topic: Problem running ver 4.0.0
Replies: 33
Views: 33795

Re: Problem running ver 4.0.0

"Ce Id soft existe déja` enregistré" It simply means that this ID number has already been registered by somebody therefore the security features are blocking this software as it is probably a hacked version trying to make it portable using virtual directory . Where did you get your applic...
by hungaristan
19 Nov 2009, 00:28
Forum: Unusual Problems and issues
Topic: Problem running ver 4.0.0
Replies: 33
Views: 33795

Re: Problem running ver 4.0.0

Hi, the site admin asked me to paste my error log into this topic, which seems to be similar to the one I opened earlier today ("v4 crash on startup"), so here's my original post that contains all error messages and the error logs, too: =====================================================...
by hungaristan
19 Nov 2009, 00:16
Forum: Unusual Problems and issues
Topic: v4 crash on startup
Replies: 14
Views: 14687

Re: v4 crash on startup

Hi , You seem to have a similar problem as this post : http://www.cocoonsoftware.com/forum/viewtopic.php?f=34&t=1203 Please send us Error.log or copy its content and paste them in the topic , you can find this file in the root directory of the Quick Media Converter . *:/program files/QuickMedia...
by hungaristan
18 Nov 2009, 10:08
Forum: Unusual Problems and issues
Topic: v4 crash on startup
Replies: 14
Views: 14687

v4 crash on startup

Hi, (QMC v4, WinXP Prof SP2, ZoneAlarm FW) QMC crashes a few seconds after startup. The firewall throws a message that QMS is trying to launch dwwin.exe, if I allow this, I get the meaningless generic window of "Please tell Microsoft about the problem blabla", if I deny it, the error messa...

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